This book taught me so much about hospitality. It was also enjoyable to read read the various stories about guest interactions and what happens behind the scenes of a fine dining restaurant. I recommend this book and it was one of my favorites this year.
Tag: Food
Covert Cows by Steve Robinson Summary
Covert Cows is a well-rounded book about marketing, sales, hospitality, brand building, and creating company culture. While it focuses on the food and beverage industry, most of the lessons can be applied to businesses in other categories.

